Who we are

FasalKart ("we", "us") operates an online marketplace at store.fasalkart.com that connects farmers with verified sellers of seeds, crop protection and plant nutrition products. This policy explains what data we collect and how we use it.

Information we collect

Account details: name, phone number, email and delivery addresses.
Order details: products purchased, amounts paid and delivery information.
Payment data: handled by our payment processors (Razorpay). We do not store your card, UPI or net-banking credentials.
Device and usage data: browser type, pages visited and error logs, used to keep the platform secure and improve it.

How we use your information

To process orders, deliver products and provide customer support.
To send order updates and, only with your consent where required, offers and recommendations.
To prevent fraud, secure the platform and comply with legal obligations.

Who we share it with

We share only what is necessary: with sellers for fulfilment, with delivery partners for shipping, with payment processors for payments, and with authorities when the law requires it. We never sell your personal data.

Cookies and storage

We use cookies and browser storage for login sessions, the shopping cart and preferences such as language. You can clear these from your browser settings at any time.

Your rights

You may access, correct or request deletion of your personal data, and opt out of marketing communications, by contacting us at support@fasalkart.com. We respond within a reasonable time as required by applicable Indian law.

Changes to this policy

We may update this policy from time to time. Material changes will be posted on this page with a new effective date.

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